Shipping Information

How fast will I get my order?
Production times are listed for every item on the site. This is the number of business days it takes to print your item with a single color imprint after you’ve approved your artwork. The number of days for delivery depends on the shipping method you choose. As part of the online order process we show you the shipping charges for ground, 2-day and next day shipment. If you need an item faster than the production time shown or if you have any questions contact us – we love a challenge and would be happy to help!

Can I split my order and ship to multiple locations?
Sure! Just let your Customer Service Representative know (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist.

Can I ship internationally?
In many cases yes. It’s best to work with our Customer Service team on this as each case is a bit different. Please contact us!

Can I ship on my own shipping account?
Yes. Just let your Customer Service Representative know (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to help

What shipping services do you use?

Our primary shipping comapny is FedEx Ground.  We will also use several LTL carriers for larger shipments.

Freight Disputes
Promotion Pros cannot be held accountable for any shipping errors, damage, or shipping delays occurring once the goods have left our warehouse.